The section where COCO promotes technological innovation, artificial intelligence, machine learning and other techniques applied to banks and insurance companies.
Every bank holds a hidden treasure: millions of transaction records that tell the financial story of each customer. However, most institutions don’t know how to unlock that chest to extract its full value. Artificial intelligence (AI) is revolutionizing banking, but without proper data management, that revolution risks becoming little more than smoke and mirrors.
In an exclusive interview for The Fintech Podcast, Óscar Gutiérrez, CEO and founder of BioCredit and Akaike Credit Risk Solutions, shared his vision of the Colombian Fintech ecosystem, financial inclusion, and how his ventures are revolutionizing credit access in the region.
Lea Bank made its entry into Spain in 2022 with a digital proposition that’s hard to ignore. We spoke with Diego Azorin, Country Manager, to uncover how Nordic experience, automation, and a personal touch are revolutionizing consumer credit.
According to Deloitte Insights’ Tech Trends 2025 report, AI is the common thread behind nearly all emerging trends. In the financial sector, this technology is becoming embedded in every banking process –especially those involving customer service and user clustering.
In this new episode of our podcast, we spoke with Edwin Zácipa, founder and president of Fintech Latam Hub, one of the most influential voices in the financial ecosystem of Latin America.
We are pleased to introduce a very special guest: Leonardo Ramos, Country Manager of Clara for Mexico and Colombia. From the very first minute of our interview, Leonardo captivated us with his insights into the dynamics of a region as broad and complex as Latin America.
In our sector it’s common to hear buzzwords like “innovation” and “disruption”—sometimes it feels like we’re stuck on repeat. But Klar’s story is different. They’ve truly delivered on the fintech promise: challenging the status quo in banking and making financial services genuinely accessible to the Mexican population.
Transfer learning has enhanced our ability to deliver financial solutions to international markets quickly and efficiently. Thanks to this machine learning technique, we can scale our solutions globally.
Unlike traditional chatbots, which rely on predefined scripts, conversational AI leverages the latest technology to understand context, intent, and even the nuances of a conversation. Handling customer requests anytime, anywhere is no longer a challenge for financial institutions.
In recent years, neobanks have played a key role in expanding access to financial services in Colombia. To mention some figures, in 2017, nearly 40% of Colombians did not have access to formal financial services. The arrival of neobanks has completely transformed this landscape!
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